Overview
What it does
Shared Services are the cross-cutting capabilities every module relies on — notifications, working-hours SLA calendars, and a complete audit trail.
Features
Key features
- Notifications across modules
- Working-hours / business-day SLA calendars
- Full, tamper-evident audit trail
- Consistent behavione system-wide
Benefits
- Deadlines tracked fairly
- Everyone kept informed
- A complete record for accountability
How it works
From input to outcome
Step 1
Modules raise events and timers
Step 2
Notifications and SLAs apply consistently
Step 3
Every action is written to the audit trail
Use case
Notifications, working-hours SLA timers and a complete audit trail run under every module.
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